Skills You Need To Become A Casino Dealer

Apr 21, 2019 by

The gaming industry has some of the most exciting career opportunities out there. Most of the jobs you’ll find in gaming are not only challenging but so much fun that you’ll never have a boring day at work.

If you’re interested in the position of a casino dealer in particular, then you’ve come to the right place. We’ve got all the information you need to land a well-paid job at one of the best live dealer casinos in the business.

Read on for more on how to kick-start your career in this exciting field.

Things to Consider

Before we look at the different skills required to be a successful croupier, we thought we’d share some of the most important considerations to make and the tasks that will be expected of you in this role.

As with anything, it’s important to educate yourself about what it means to be a casino dealer before you start investing your time to prepare for it. A casino dealer is also known as a croupier and he/she is responsible for controlling the games that take place in a live online gambling site or brick and mortar casino.

You mainly oversee games like Casino Poker, Blackjack and Roulette to name but a few, and your job is to make sure that everything runs efficiently, accurately and smoothly.

Some of the tasks that you’ll be expected to do at work include:

  • Prepare the betting table prior to the games.
  • Welcome new players as they come to the table.
  • Setup required chips and wagers before the game starts.
  • Explain the game’s rules and procedures to the players.
  • Keep the pace fast and smooth throughout the game by maintaining control of the gaming equipment.
  • Remember the bet amount at all times so that you can pay and collect the right amount of bets.
  • If you notice illegal activity on the floor, you’re required to report it immediately.
  • Always keep an eye on pro casino players as they tend to cheat.

Important Skills Needed to Become a Casino Dealer

Working in the fast-paced gaming industry is no easy feat, and you’ll have to master a few essential skills if you want to make it, such as:

  • Communication and interpersonal skills

Listen to what others say, try and understand where they’re coming from and stay calm and amicable in all situations.

  • Customer service skills

Always ensure that your customers are happy whether they win or lose, by maintaining a cheerful, positive and professional disposition.

  • Be a team player

You’ll be working with others a lot so you need to learn to be polite, friendly and easy to work with.

  • Think on your feet

As a croupier, you need to think fast in all situations because the slightest movement can affect the outcome of the game.

  • High level of focus and concentration

It’s imperative that you maintain high levels of concentration and focus throughout your shift at work. Keep in mind that you’ll be dealing with professional players who’re always ready to advantage of an absent-minded casino dealer. So be sure to watch player movements and pay attention to detail in each movement.

  • Physical stamina and endurance

An average croupier shift lasts for 8 hours and you’ll spend most of that time on your feet. You should have the necessary stamina and endurance to do so with a smile on your face. The last thing you want is for clients to notice that you’re tired, because you’re supposed to stay sharp and maintain a high-energy atmosphere at all times.

  • Have a thick skin

You’re bound to get complaints from disgruntled players. Make sure you have the temperament to handle difficult situations with tact and professionalism.

  • Always look good

Croupiers and other casino staff are expected to always look sharp and uphold the establishment’s image of class and sophistication. This means you must dress smart and be well groomed at all times.

  • Mental arithmetic agility

Since you’ll be working with numbers it’s imperative that you learn how to make complex calculations in your head so that you don’t hold up the game by taking out a calculator every time you need to count a player’s bet.

  • Good money management skill

You need to be a reliable individual that’s responsible with how they handle money. Otherwise you won’t be able to handle the temptations that come with being a croupier.

  • Time management

Always arrive at least 10 to 15 minutes early to work so that you have ample time to prepare and get in the spirit of things.


There’s a growing demand for croupiers from online casinos and physical establishments that choose to stay open 24/7. If you’re thinking of taking advantage of this demand, you’ll be glad to know that this is a job that comes with healthcare benefits, 20 paid annual leave days, and access to awesome retirement programs.

Plus, working as a casino dealer allows you to work flexible hours while operating in a clean, challenging and exciting environment.

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