Universities Risk ‘Mis-Selling’ Degrees To Unsuspecting Students

Dec 30, 2017 by

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Nick Morrison –

Universities could be accused of mis-selling courses to unsuspecting students, according to an explosive new report.

Poor advice, a lack of meaningful competition between universities and weak or non-existent links between quality and tuition fees are creating a market heavily tilted against the consumer, the U.K.’s public spending watchdog warned today.

The findings will put further pressure on higher education institutions to justify their fees, at a time when soaring pay packets for university bosses have come in for fierce criticism.

In a highly critical report, the National Audit Office said higher education had a more limited level of consumer protection than other financial services, even though for many people it would be their second-largest lifetime investment, after buying a house.

Amyas Morse, head of the NAO, said that although the government saw higher education as a market, it was a market with multiple failings.

‘Young people are taking out substantial loans to pay for courses without much effective help and advice, and the institutions concerned are under very little competitive pressure to provide best value,’ he said.

‘If this was a regulated financial market we would be raising the question of mis-selling.’

Information presented to students before they chose their course was inadequate, there is no meaningful price competition between universities and students can do little to influence quality once they have enrolled on a course, the report said.

Source: Universities Risk ‘Mis-Selling’ Degrees To Unsuspecting Students

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