What is the Role of a Medical Assistant?

Feb 26, 2020 by

What is the Role of a Medical Assistant?

Medical assistants (MAs) are the right hand of physicians and the entire healthcare industry. As we know, a doctors’ routine is bustling with patients, appointments, and paperwork, yet medical assistants do more than just walk around and make sure patients are comfortable in the waiting room. A medical assistant position requires professionalism and deep knowledge of certain clinical skills, without which qualified medical attention would be impossible.

If you’re trying to find out whether you’re a good fit for a medical assistant job, keep reading to find out these professionals’ main traits, values, and job experience.

What is a medical assistant’s job description?

The primary responsibilities of a medical assistant include the following:

  • Showing great communication skills and professional skills when welcoming and talking to patients
  • Showing empathy, compassion, and willingness to work with people in difficult situations regardless of a patient’s background, gender, or color
  • Respecting patient privacy with knowledge of the HIPAA Privacy Rule
  • Working closely with doctors and nurses in clinics to prepare patients for exams and surgical procedures

Depending on the certification and the work environment of an MA, their responsibilities will vary. They can be clinical responsibilities or daily tasks, some of which will be listed below.

What are medical assistants trained to do?

MAs need to go through an accredited training program and a qualified internship to perform duties in clinics, hospitals, and other healthcare facilities. Those duties, however, aren’t always limited to doctor and nurse orders. Some of the duties they might also be trained to perform are:

  • Blood draws
  • Phlebotomy
  • CPR
  • Check vital signs
  • Use Electronic Health Records (EHR) software to assess patient histories, which also requires good computer skills

The above tasks require that an MA has previous job experience and credentials. Routinely tasks MAs perform include:

  • Answering the phone and e-mails/texts from patients
  • Welcoming patients
  • Scheduling/canceling appointments
  • Sterilizing medical equipment
  • Handling medical billing
  • Filling out insurance company forms (like Medicare, Medicaid, and other plans fount at healthquotegurus.com)

Depending on which area of medical assistance you want to work in, it’s a good idea to research the right training program that will bring additional skills and proper certification.

How do you know if a medical assistant has the necessary interpersonal and clinical skills?

The good old job interview evaluates a strong candidate’s weaknesses and strengths. It’s also an opportunity to mention any internship or externship programs you’ve been a part of. An externship is similar to an internship, but instead of weeks, it may last only a few days. Both externships and internships put candidates in the position of a working professional and are important for great medical assistant training.

During an interview, there are a few common medical assistant interview questions you’ll be asked. If you’re applying for your first job, you might face a few difficult questions, especially if you’re just out of school and have no previous experience as an MA. It’s easier if you look up what medical assistant interviews are like, as well as search for some sample answers for common questions. Here are some of the questions an interviewer might ask:

  • Do you have experience working with people?
  • Have you ever worked with difficult patients in a previous position? How did you handle the situation?
  • Why do you want to work here?
  • What are your strengths? What are your weaknesses?
  • What’s your experience with administrative tasks?

Again, sample answers will make this experience easier for first interviews. If you wish to follow the career of a medical assistant, the first step is to find a good medical assistant certificate program. You’ll also need to be a great fit for the above-mentioned skills, whether clinical or interpersonal. After all, such a high-demand professional must work with technical knowledge and good morals to serve patients well.

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